🌐 Privacy Policy – Shoecando

🕵️ General Browsing Information

When you visit the Shoecando website, we may collect non-personally identifiable information, such as:

  • Browser type and version

  • Domain type

  • Internet service provider

  • IP address

This navigational information helps us understand how visitors use our Website, including which pages are most visited and how long visitors stay. It helps us improve user experience and deliver features you prefer.

👤 Personal Information

Shoecando does not collect personal information automatically when you browse the Website. We only collect it if you voluntarily provide it, for example:

  • Registering an account

  • Signing up for newsletters

  • Placing an order online

  • Participating in surveys or contests

  • Providing reviews or feedback

  • Sharing your shoe preferences

Cookies:
Shoecando uses cookies — small data files stored on your device — to improve your browsing experience and understand how you interact with our Website. Most browsers accept cookies by default. You can disable or delete them through your browser settings.

Information we may collect when you create an account or place an order includes:

  • Name (first & last)

  • Home or shipping address

  • Email address

  • Phone number

  • Billing, payment, and financial information

We use this information only for order fulfillment, customer support, or communication purposes.

🔒 How We Use Your Personal Information

Shoecando uses your personal information for the following purposes:

  1. Order Delivery: To process and deliver your purchases, including returns and exchanges.

  2. Customer Support: To respond to inquiries and update you on your order.

  3. Business Operations: To manage accounts, process payments, and develop operations.

  4. User Research: To understand preferences and improve our products and services.

  5. Marketing Communications: To send you information about promotions, new collections, or offers (you can opt-out anytime).

  6. Third-Party Delivery: Your name and address may be shared with couriers or payment providers only to complete your order.

We do not sell or share your personal information with third parties for marketing purposes without your consent. We may disclose information if required by law or to protect our rights, property, or safety.

✏️ Updating Your Personal Information

You can review, update, or modify your personal information anytime by logging into your Shoecando account.

🔐 Security Statement

Shoecando uses industry-standard security measures, including:

  • Secure servers and data centers

  • Firewall technology

  • Limited access policies

While we strive to protect your information, 100% security cannot be guaranteed.

📝 Changes to Privacy Policy

Shoecando may update this Privacy Policy at any time. Any changes will be published on our Website.

❓ Questions or Concerns

If you have questions or concerns regarding your privacy, please contact us:

Email: info@shoecando.com
Address: Shoecando Studio, River Hills, Bahria Phase-7, Rawalpindi. Pakistan

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